Thursday, January 13, 2011

The Service Call

You wake up after a good nights rest, rub your eyes, roll out from under those warm blankets and.... the blast of cold air hits you like a slap in the face! You check the thermostat and you have it set for 72 but its only 65!  Now what?! Well after you call Raleigh Heating and Air to set up an appointment, is there anything else? You can help our technicians by providing the most information you can. 

Be prepared to tell the technician:
  • The brand and/or model number of your unit.
  • The age of your furnace or air conditioner.
  • When was it last serviced and who last serviced it.
  • When the filters were last changed.
  • Did you check your circuit breakers to make sure none were “tripped”?
  • When you first noticed that it seemed to not be working properly.
  • Was it making any unusual noises?
  • Are there any unusual odors?
  • Was there any unusual weather activity before the equipment acted up?
  • If you saw unusual fluids or leakage around the unit.
By providing this information you help us diagnose the problem faster resulting in getting your unit back up and running.

Tuesday, January 11, 2011

Welcome

Welcome to Raleigh Heating and Air. Here you will be kept up-to-date on current installations, reviews on new equipment, indoor air quality products, geothermal, sealed crawl spaces, and anything that can keep your home more efficient and your family safe. 


First let me tell you a little about us. Raleigh Heating and Air was acquired by Chris Barnhill in 1992 and run from his Garner home with 2 employees. Since then, Raleigh Heating and Air has grown into a company of 15 employees, a modern office designed for Heating and Air service and installation with its own duct shop, and a fleet of service, install, and sales vehicles. 

While we have grown, the company is still run on the concept of personal service from a family-owned perspective. We understand our customers and treat them as people and not numbers. We warranty all of our work and are easily contacted for future service needs. We stand by our work!

We have expanded our service from conventional units to geothermal systems and sealed crawl spaces. We take the total home comfort approach and are always on the lookout for new ways to help our clients become more efficient. Call us any time at 919-878-0008.